Hotkeys not working | Hotkey Issues | No Scroll Lock on keyboard | Loud Beep
The 2nd generations KVMs have the hotkey switching feature so the hotkey command can be changed from Scroll Lock to Right CRTL.
If your hotkeys stopped working it is possible that you switched the Scroll Lock command to Right CTRL by accident pressing Scroll Lock+ Scroll Lock+F1
Try:
1. RightCtrl+RightCtrl+F1 or long press the yellow select button for about 30 seconds (This will reset it back to the original)
2. After the constant loud beep, reboot the device
This feature was designed for MAC users who do not have a Scroll Lock key available on their keyboards.
Pressing Scroll Lock+Scroll Lock+F1 or long press the yellow select button on the front panel to reset it until it makes a constant beep will switch the hotkey Command to Right CTRL . Please reboot the device and you setting should be restored. Right CTRL+Right CTRL+__ is your hotkey command now.
For MAC users: In order to use the HotKey switching function on a keyboard without the Scroll Lock key, please connect a regular keyboard to your MAC and press ScrlLck+ScrlLck+F1. This will change the ScrlLck to RightCtrl and you should be able to change inputs using RightCtrl+RightCtrl+3(3 should be replaced by the input number you want to change to). This is a one time thing and the setting will save permanently even after you reboot the KVM.
Some keyboards have the Scroll Lock button as dual functions meaning they share 1 button, you may have to press FN+ Scroll Lock to activate the scroll Lock key. We go over this on this video